Welcome to Hirsch Software Support please click on a Category below or use the Search bar at the top of the page to find answers to your questions.
New to DG16 or looking for specifc instruction? We offer complimentary training classes at hsi.us/events/training, and have quick tip tutorial videos to help you under the DG New Features & Tips category below!
To Submit an Embroidery Software Support Request you must have an account and be signed in with your account information, access to some helpful Knowledge Base articles does not require logging in, simply click on a category below!.
You Dont Have an Account? Set your account up today! Click HOW TO USE SUPPORT below for instructions.
Category Knowledge Base
- HOW TO USE SUPPORT
- Software Downloads
- Upgrades and Updates
- Software FAQ's and Troubleshooting
- DG Features, Tips and Video Tutorials
- Networking and Machine Manuals
- Download Tajima DG16 by Pulse > Current release 188.8.131.5216 for download and installation.
- Download Tajima DG15 by Pulse > Current Release 184.108.40.20600
- Download Tajima DG/ML V14 (2010) by Pulse - Current release 220.127.116.1102
- Software Training
- Software Version Compatibility V14 - V15 - V16
- Tajima DG16 by Pulse New Features
- PulseCloud, what is it all about and how to register
- LAN machine connection = troubleshoot lost connection
- Machine Support contact information