Welcome to Hirsch Software Support please click on a Category below or use the Search bar at the top of the page to find answers to your questions.



New to DG16 or looking for specifc instruction? We offer complimentary training classes at hsi.us/events/training, and have quick tip tutorial videos to help you under the DG New Features & Tips category below!


To Submit an Embroidery Software Support Request you must have an account and be signed in with your account information, access to some helpful Knowledge Base articles does not require logging in, simply click on a category below!.

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Category Knowledge Base

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