Thank you for using the Hirsch Solutions software support knowledge base, this site does not include Brother GTX Printer information and here are contacts for assistance depending on your needs.
If you are in need of machine service your first step is to contact Brother to assist with diagnosis and parts orders.
Brother Support
Support: 877.427.6843
Technical Support: http://www.brotherdtg.com/help
For Parts:
Parts Requests: 877.850.7179
https://partnerportal.brother-usa.com
If you have received repair parts and would like to schedule service please contact Hirsch Solutions, 800-394-4426 or correspond by email to care@hsi.us
For new machine installations please email your company and contact information along with your request to service@hsi.us
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