Certain elements of the Windows operating system are required for the successful installation of the DG software.
This article addresses the specific error below and includes a link to the Microsoft article with the file needed to correct Microsoft Visual Studio 2015.
Please click on this link to the Microsoft website and download the Visual C++ Redistributable for Visual Studio 2015 from . You are going to want to select both ‘vc_redist.x64.exe’ and ‘vc_redist.x86.exe’ files to download and then run the files.
This is copy from the web page you will be taken to, you will not be able to click the download button below, it is simply an image...
After clicking Download click both boxes and the NEXT button
You may receive the following message from your browser, please click Allow
You will see the following in downloads, run both files following the instructions in the installer that opens.
Following this correction, reboot the computer and try the DG installation again.